At Heart Tone Botanicals we offer a variety of shipping options to our customers for natural care products. The shipping method you choose does not affect how quickly your order is fulfilled. A large majority of the time, your order will be processed in 24 hours. In some situations though, it may take up to 3 days or longer to process and ship your order.
Heart Tone Botanicals is never responsible for customs fees, sales tax, or duty that may be required upon delivery for international orders. Please know your local import laws for these products. Heart Tone Botanicals will not refund shipping charges for service provider delays, which are beyond our control.
Shipping charges are estimated at checkout. In some circumstances, additional charges may be required. You will be contacted for approval for any additional shipping charges.
DOMESTIC SHIPPING METHODS
At Heart Tone Botanicals we have a number of different shipping methods to choose from. It is important to know that the shipping method you choose will not speed up the processing time of your order. Orders are processed on a first come, first serve basis. However, we will do our best to get your order sent out as quickly as possible.
We offer a free shipping method at Heart Tone Botanicals for all domestic orders over $45.
Any domestic order with a subtotal over $45 after any coupon codes have been applied not including tax and shipping cost, will qualify for free shipping. The order will be shipped as either USPS First Class Mail or USPS Priority Mail depending on the package weight. Free shipping does not apply to international natural care product orders.
USPS is one of the most affordable methods to ship packages to our customers.
USPS delivers packages six days a week (Monday – Saturday) and work very hard to get the mail out. (Even Sunday in some cities)
The only downfall to USPS is the lack of tracking updates and most of the time you will have your package before tracking has been updated.
USPS FIRST CLASS MAIL
First Class mail is the standard of our shipping. We can only fit 15 ounces worth of product in a first class mail package. This is most common shipping method chosen by our customers.
It will normally get to its destination in 3 – 7 business days.
USPS PRIORITY MAIL
USPS Priority Mail is slightly faster then first class mail. We calculate the rate based on the size of the order and the kind of priority mail package that will need to be used.
These packages typically arrive to our customers in 2 – 3 business days.
USPS EXPRESS MAIL
USPS Express Mail is slightly faster then USPS Priority Mail. We calculate the rate based on the size of the order and the kind of express mail package that will need to be used.
Express Mail must be to the post office by 3pm to get processed for 1 – 2 day shipping. If you order Express Mail, it will require a signature upon delivery.
Remember paying for express mail does not give you a quicker processing time it just means that once your order has shipped it will arrive at its destination at the fastest possible speed.
Express mail can not be used to ship to APOs or FPOs.
We also ship via UPS Ground. UPS ground will take a different amount of time depending on where you live. Please take a look at the UPS ground map to determine how long it will take to get your package.
This will give you a general understanding of how long it will take your package via UPS ground service. The rates are much better on larger orders and you get much better tracking than with USPS.
UPS 2ND DAY AIR
Delivery by the end of the second business day after your order has been processed by our team. Some locations in Alaska and Hawaii require additional transit time.
Available to all 50 States, Puerto Rico, and will require a signature upon delivery.
UPS NEXT DAY AIR
Delivered the very next business day after your order has been processed by our team. Timing can vary from 10:30 a.m., 12:00 noon, or end of day, depending on destination.
Serves all 50 States and Puerto Rico with some exceptions in Alaska and Hawaii. Will require a signature upon delivery.
At Heart Tone Botanicals we are pleased to ship our natural care products worldwide. Keep in mind we are unaware of your local laws and you, the customer, assumes all shipping risk. Once the package leaves our hands there is nothing we can do from that point. All international mail is shipped via USPS, UPS or DHL. Note: Customers are responsible for all customs and duty fees when importing products into their country. Check local laws!
FIRST CLASS INTERNATIONAL MAIL
International postage is based on the weight of your package. First Class International Mail is assigned a tracking number. Unfortunately, once the package leaves the USA (typically in New York) we will not have any other tracking information on this package. First Class International Mail can take up to 20 business days to reach its destination. Please also understand that customs can delay this process.
EXPRESS INTERNATIONAL MAIL
International postage is based on the weight. Express International Mail is assigned a tracking number and can be tracked until it is delivered to the customer. Your package will arrive to you in 3 – 10 business days, but because of potential customs delays, this process may take up to 20 business days.
UPS WORLDWIDE SAVER
Covers deliveries from 185 countries and territories to 220 countries and territories. Full information at the UPS Worldwide Saver website. Requires signature upon delivery.
DHL Express International Express Services
Worldwide shipping for one flat rate. 2-4 business days however, may potentially take longer with customs. Requires signature upon delivery.